This is stupid. There is an ultimate fighting video game coming out that cut a character because they couldn't figure out how to render his hair. Which, fine, maybe if you didn't take something like hair physics into account early in the project, then you get to the character models and can't figure out a way to make it look non-stupid.
But then they tried to get the actual guy to cut his hair, so they could give the character model short hair. Why not just give the character model a haircut? People would understand.
And up until that point I'm giving the game studio the benefit of the doubt, because I can understand how that could be a kind of unforeseen wrench in the works for which there's not an obviously ideal solution. But it turns out their game also can't show people fighting in a left-handed stance...so they show everyone as right-handed! Seriously that is like making a baseball game and realizing your engine can't handle bats so they just render everyone with golf clubs.